We offer customised quotes based on your needs and respond quickly. Drop us a line!

FAQ

To find out more about our services, please read our frequently asked questions below.

If you have any other questions you would like answered, please Contact Us

General Questions

 
Can I bring my pet?
Unfortunately, no pets are allowed at any of our properties.
 
 
Smoking

Smoking is not permitted inside any of our properties.

Guests will be made liable for additional cleaning costs if evidence of smoking is found.

 
 
What time is Check In and Check Out?
Generally check in is 2pm and check out is 10am but check the individual property listing as sometimes these times can vary. We do try to be as flexible as possible.
 
 
Can we have a party at the property?

We have a strict NO PARTY policy. We will not accept a booking when the intent is to have a party or function at the property.

We reserve the right to involve the police f we receive complaints of excessive noise or anti-social behaviour.

 

Host Questions

 
Can I use the house for myself at certain times and stop bookings?

Your property doesn't need to be a rental all year round but for the best results, we recommend you have it available as much as possible.

If you do want to stay in the property yourself contact us as soon as you can and we will arrange to stop bookings.

 
 
Is cleaning included in your fee?

Cleaning is not included in our fees. Guests pay for this service and are charged for this upon booking your property.

We can assist if your property needs an initial clean prior to listing it as available to rent. We will invoice you separately for this service.

 
 
What should I do if I find damages to my property?

Problems and accidents can happen from time to time however we make sure our listings are specific and we do not allow parties of any type.

We ask all the appropriate questions to limit problematic tenants and reduce the instance of unruly behavior in your home.

 

Share this

Explore

BnB Coast 2 Coast Holiday Destinations

Holiday Destinations

What We Do

We will provide exceptional service and work with you to style your property, create a welcoming listing
and maintain your property to help you achieve results.
 

See all or Our Services

Reach out to us

Get in touch with your questions or if you'd like a free and no obligation quote